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Meet Firefly 

Whether you're a customer looking for expert guidance or a partner seeking technical support, Firefly is here to make technology easier. We are a partner who listens, acts with integrity, and stays engaged well beyond implementation. We help organizations of every size navigate cloud, mobility, security, UCaaS, and SD-WAN with confidence by delivering guidance rooted in expertise, never vendor bias. 

Clarity, Confidence, and Technology That Works For You 

We begin by understanding your goals and challenges. Then we match you with the right providers, oversee every stage of deployment, and ensure you always receive fair pricing, strong support, and a solution built for the way you work.

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A Customer-First Mindset 

We take time to understand the unique needs of your business — tailoring every recommendation so your goals lead the way. 

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Expert Guidance, Without the Noise 

With decades of telecom and IT experience, we simplify complexity across cloud, mobility, UCaaS, SD-WAN, and security so you can make decisions with clarity. 

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True Advocacy 

Technology shouldn’t become a second job. Firefly manages the details behind the scenes — contracts, carriers, projects, escalations — so you don’t have to. 

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Integrity in Every Interaction 

Honesty and transparency guide everything we do. It’s why businesses stay with Firefly and recommend us to others. 

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Our Commitment to Customers

We act as your behind-the-scenes technology team — reviewing contracts, coordinating with carriers, resolving issues, managing deployments, and advocating for you at every step. With Firefly, you gain peace of mind, cost efficiency, and a partner who treats your business like our own. 

We empower partners with the technical expertise, project support, and carrier relationships needed to win more deals and deliver outstanding customer experiences. Firefly removes the operational burden so you can focus on growth. 

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Our Commitment to Partners

Meet The Team

Steve La Madrid

Chief Technology Officer

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Atiyeh Abdo

Chief Operating Officer

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Aaron Nowaczyk

Chief Revenue Officer

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Steve Flores

Director of Operations

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Alicia LaBoon

National Channel Manager

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Tom Evers

Regional Director Network, Southeast

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Derek Chu

Regional Director – West

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Eddie Medina

Senior Solutions Architect

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David Tacker

Sales Director, Central Region

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Hector Aragon

Marketing Coordinator

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Zach Pasqualetto

Operations Team Lead and Fulfillment Manager

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Danny Martinez

Client Relationship Manager

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Mark Herndon

Quality Assurance Manager

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Stuart Boelts

Backend Support Team

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Brandon Card

Wireline Operations Team

Get Custom Solutions – and an Expert to Support Them

Our six pillars are built to empower businesses through technology.

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MOBILE WORKFORCE

Smart businesses are plunging head first into a mobile technology strategy, and Firefly brings decades of expertise in mobility to recommend unique solutions that enhance the productivity of your dispersed workforce.

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Let's talk about how Firefly can help you grow

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