Privacy Policy

Last Updated: November 24, 2025

Overview

Firefly Telecom Consulting (“Firefly,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us. By using our website or submitting information through our contact form, you agree to the terms of this Privacy Policy.

Information We Collect

We only collect personal information that you voluntarily provide to us through our website’s contact form. Information you provide directly:

Name
Email address
Message content (including any information you choose to share in the message field)

We do not intentionally collect sensitive personal information through our website forms. Please avoid including confidential, proprietary, or highly sensitive details (such as passwords, financial information, or government ID numbers) in your message.

How We Use Your Information

We use the information you submit through our contact form to: Respond to your inquiries and requests Communicate with you about our services Schedule calls or meetings, if requested Maintain internal records of inquiries and communications Improve our website, communications, and services We do not use the information submitted through the contact form for unrelated purposes without your consent.

Legal Bases for Processing (If You Are in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal bases for processing your personal information may include: Legitimate Interests: To respond to your inquiries and manage our business relationships. Consent: Where you have voluntarily provided information and requested that we contact you.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances: Service Providers: With trusted third-party service providers that help us operate our website or manage email communications (for example, website hosting, email delivery tools). These providers are permitted to use your information only to provide services to us. Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Data Retention

We retain personal information submitted through the contact form only for as long as necessary to: Respond to your inquiry Maintain business records consistent with our legitimate business needs Comply with applicable legal, tax, or regulatory requirements When information is no longer needed, we will delete it or anonymize it in accordance with our internal data retention practices.

Data Security

We use reasonable technical and organizational safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for choosing what information you submit to us via the contact form.

Your Choices and Rights Your Choices

Do not submit information: If you prefer not to share personal information online, you may choose not to use our contact form and instead reach us by phone or email using the information below. Limit the information you provide: Please provide only the information reasonably necessary for us to respond to your inquiry. Rights for Certain Jurisdictions Depending on where you live, you may have certain rights regarding your personal information, which can include: The right to request access to the personal information we hold about you The right to request correction of inaccurate information The right to request deletion of your personal information, subject to legal or contractual obligations The right to object to or restrict certain processing activities The right to withdraw consent where processing is based on consent To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request.

International Data Transfers

If you contact us from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence. By submitting information through our contact form, you acknowledge that your information may be processed in the United States and elsewhere as described in this Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes will be effective when posted on our website. Your continued use of our website after any changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:

Firefly Telecom Consulting

148 S Dowlen Rd PMB 648 Beaumont, TX 77707 United States

Email: info@fireflytele.com

Website: https://fireflytele.com