Resources

Most networks aren’t broken—but that doesn’t mean they’re optimized. As businesses evolve, technology environments quietly accumulate complexity: services added but never removed, costs that creep upward without explanation, and performance that no longer matches how teams actually work. Over time, visibility fades, and decisions are made with assumptions instead of data. The Firefly Optimization Checklist is designed to change that. Take the quick, practical assessment that

Winning bigger deals today takes more than access to a few carriers—it requires speed, flexibility, and a support engine that actually helps you close and retain business. Too many agents are held back by limited portfolios, slow carrier processes, and back-office work that pulls them away from what matters most: building relationships and growing revenue. The Firefly Agent Program is built to remove those barriers. It gives agents access to a broad ecosystem of leading conne

Mobility environments have grown more complex than most businesses can realistically manage on their own. With remote teams, cloud-based tools, fleet devices, and data-heavy applications all competing for bandwidth and oversight, even small gaps in coverage, inventory accuracy, or billing visibility can ripple into unnecessary costs and operational drag. Yet improving mobility doesn’t require a massive overhaul — it simply requires getting the fundamentals right, consistently

Firefly’s breadth of knowledge and industry relationships enabled MSG Consulting to successfully execute a substantial influx of mobile devices and secure wireless plan cost savings for their client. The Challenge: MSG Consulting, a Firefly solutions architect partner, was asked by one of their clients to explore urgently needed wireless solutions. The client was onboarding 130 new gas stations , each requiring new wireless systems and devices with specific software needs. Ad

Cyber threats have evolved faster than most businesses can keep up. With remote work, cloud apps, and a growing list of connected devices creating new entry points for attackers, even small gaps can lead to outsized financial, operational, and reputational damage. Yet most organizations don’t need complex, enterprise-level security to make meaningful progress — they need the basics implemented well, consistently, and with clarity. This guide breaks down those fundamentals in

As organizations adopt more cloud applications, support hybrid work, and expand their digital footprint, connecting securely and efficiently has become a strategic priority—not just an IT concern. But with terms like SD-WAN, SASE, and SSE often used interchangeably, understanding what each solution actually does—and which one fits your business—isn’t always straightforward. This whitepaper simplifies that landscape. It breaks down the core differences between modern networkin

As businesses push toward greater agility, resilience, and efficiency, the cloud has become far more than a technology choice—it’s become the foundation for how modern organizations operate. Yet many teams still struggle to understand where to start, what cloud transformation actually means, and how to build a roadmap that aligns with their goals rather than disrupting the work they do every day. This infographic breaks down the essentials in a way that’s clear, strategic, an

In a world where work can happen from the office, the home, or anywhere in between, teams need communication tools that are as flexible as they are. Yet too many organizations still depend on a mix of disconnected apps and outdated systems that slow people down and complicate everyday collaboration. This infographic highlights what modern communication really looks like: seamless connectivity across voice, video, chat, and file sharing; consistent performance from any locatio

As organizations shift toward distributed teams and cloud-first operations, the way people communicate has become just as important as the work itself. Yet many businesses still rely on a patchwork of legacy phone systems, ad-hoc meeting tools, scattered chat apps, and costly carrier contracts—leaving IT overwhelmed, users inconsistent, and leaders blind to what’s really happening across their org. Modern teams need something better: a single, reliable platform where calling,

In a landscape where technology evolves faster than most businesses can keep up, many organizations are unknowingly leaving money, efficiency, and capability on the table. What looks like a well-assembled tech stack often hides unused services, overlapping platforms, outdated contracts, and under-leveraged tools—all of which quietly chip away at budgets and performance. To help leaders cut through the noise and uncover what’s really happening behind their invoices, licenses,