Terms of Service

Firefly Telecom Consulting – Website Usage Agreement

IMPORTANT: Please read these Terms of Service carefully before using our website or services. By accessing or using our website, you agree to be bound by these terms and conditions.

Acceptance of Terms

By accessing, browsing, or using the website of Firefly Telecom Consulting (“Firefly,” “we,” “us,” or “our”) at fireflytele.com (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy.

If you do not agree to these Terms, please do not use our Site or services.

About Our Services

Firefly is a premier telecom consulting firm that acts as an impartial technology advisor, helping businesses source, implement, and manage communications and IT solutions. Our core focus areas include:

Mobility

Cloud

Unified Communications as a Service (UCaaS)

Connectivity / SD-WAN

Cyber Security

Through our Site, we provide general information about our services, educational resources, and the ability to contact us for consultations. The information on the Site is intended for business and professional audiences.

No Client–Consultant Relationship Through the Website

IMPORTANT DISCLAIMER: Visiting our Site, reading our content, or contacting us through online forms does not establish a formal client relationship with Firefly.

A consulting relationship is only formed when:

We review your specific needs and scope of work.
You execute a written agreement or order form with Firefly or our designated partner.
We confirm in writing that we are engaged to provide services.

Until that point, any information provided on the Site is for general informational purposes only and should not be considered tailored advice or a commitment to provide services.

Website Use Restrictions

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that violates applicable laws or regulations.

Transmit, submit, or upload any unlawful, harmful, defamatory, or otherwise inappropriate content.

Attempt to gain unauthorized access to the Site, our systems, or related networks.

Use automated tools (including bots, scrapers, or crawlers) to access or interact with the Site, except for standard search engine indexing.

Interfere with or disrupt the proper functioning or security of the Site.

Submit false, misleading, or incomplete information through any form or field.

Use the Site to solicit business for competing services or to send unauthorized commercial communications (spam).

We reserve the right to suspend or terminate access to users who violate these restrictions.

Intellectual Property Rights

All content on the Site—including text, graphics, logos, icons, images, videos, downloads, and software—is the property of Firefly or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may:

View, download, and print content for your personal or internal business use only.

Share links to our public content, provided you do not misrepresent your relationship with Firefly.

You may not:

Reproduce, distribute, modify, or republish our content without prior written permission.

Use our content for commercial purposes outside of evaluating or engaging our services.

Remove, obscure, or alter any copyright, trademark, or proprietary notices.

Use our name, logos, or branding in any way that implies endorsement without our express written consent.

Privacy and Data Collection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Through our contact forms, we may collect:

Your name

Your email address

The content of your message or inquiry

Any other information you choose to provide in the free-text fields

We use this information solely to:

Respond to your inquiries

Communicate with you about potential services

Improve our services and user experience

We do not sell or rent personal information submitted through the contact forms to third parties.

For more detailed information on how we handle, store, and protect your data, please review our Privacy Policy.

Third-Party Services and Links

Our Site may contain links to third-party websites or integrate third-party services (such as carrier portals, partner resources, or embedded tools). These third-party sites and services are not under our control, and Firefly is not responsible for:

The content, accuracy, or policies of third-party websites.

Any loss or damage arising from your use of third-party sites or services.

Your use of third-party websites and services is subject to their own terms and privacy policies. We encourage you to review those policies before providing any information or using their services.

Disclaimers

The content on our Site is provided for general informational purposes only and reflects our experience and understanding of telecom and technology services at the time of publication. It:

Does not constitute legal, financial, tax, or technical advice.

Does not guarantee specific results or outcomes for your business.

May not always be complete, accurate, or up to date in all respects.

You are responsible for evaluating the information on this Site, and you should consult your own legal, financial, or technical advisors before making decisions based on that information.

Limitation of Liability

To the fullest extent permitted by law:

Firefly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Site.

This includes, without limitation, damages for lost profits, lost data, business interruption, or loss of goodwill.

Our total aggregate liability for any claims relating to your use of the Site shall not exceed one hundred U.S. dollars (US $100).

Some jurisdictions do not allow limitations of liability, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

No Warranties

Your use of the Site is at your own risk. The Site is provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied, including but not limited to:

Warranties of merchantability

Fitness for a particular purpose

Non-infringement

Accuracy or completeness of content

Availability or reliability of the Site

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Modifications to the Site and Terms

We may update, modify, or discontinue any part of the Site at any time, with or without notice.

We also reserve the right to update these Terms from time to time. Changes will be effective when posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes to the Terms constitutes your acceptance of the revised Terms, so please review them periodically.

Termination

We may suspend or terminate your access to the Site, in whole or in part, at any time and for any reason, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Site will immediately cease.

Sections that by their nature should survive termination (including, without limitation, intellectual property provisions, disclaimers, and limitations of liability) will continue in effect.

Governing Law and Dispute Resolution

These Terms and any disputes arising out of or relating to your use of the Site are governed by the laws of the State of California, without regard to its conflict of law principles.

Any dispute or claim relating to these Terms or the Site shall be resolved through the following process:

Direct Resolution – You agree to first contact us directly to attempt to resolve the issue informally.
Mediation – If a resolution cannot be reached, the parties agree to submit the dispute to non-binding mediation in Orange County or San Diego County, California.
Arbitration or Court – If mediation does not resolve the dispute, the parties may pursue binding arbitration or litigation. Any court proceedings must be brought exclusively in the state or federal courts located in California, and you consent to their jurisdiction and venue.

Accessibility

We are committed to making our Site reasonably accessible to users, including those with disabilities, and strive to follow applicable accessibility guidelines. If you experience any difficulty accessing content on our Site, please contact us so we can assist you.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

Contact Information

If you have questions about these Terms or our Site, please contact us:

Firefly Telecom Consulting

148 S Dowlen Rd

PMB 648

Beaumont, TX 77707

United States

Email: info@fireflytele.com

Website: fireflytele.com

17. Acknowledgment

By using this Site, you acknowledge that:

You have read and understood these Terms of Service.

You agree to be bound by these Terms and our Privacy Policy.

You understand that use of the Site alone does not create a client–consultant relationship with Firefly.

You will use the Site in compliance with all applicable laws and regulations.

Last Updated: November 24, 2025