UCaaS

In a world where work can happen from the office, the home, or anywhere in between, teams need communication tools that are as flexible as they are. Yet too many organizations still depend on a mix of disconnected apps and outdated systems that slow people down and complicate everyday collaboration. This infographic highlights what modern communication really looks like: seamless connectivity across voice, video, chat, and file sharing; consistent performance from any locatio

As organizations shift toward distributed teams and cloud-first operations, the way people communicate has become just as important as the work itself. Yet many businesses still rely on a patchwork of legacy phone systems, ad-hoc meeting tools, scattered chat apps, and costly carrier contracts—leaving IT overwhelmed, users inconsistent, and leaders blind to what’s really happening across their org. Modern teams need something better: a single, reliable platform where calling,

We’re proud to announce that Firefly has been named a RingCentral Certified Delivery Partner (CDP) – a designation that highlights our ability to deliver enterprise-grade implementation, integration, and support for RingCentral UCaaS solutions.  As a CDP, our commitment is to guide enterprises through cloud migrations, especially those moving away from legacy on-prem systems, with the expert, unbiased advocacy you expect from Firefly. How Firefly Delivers as Your Certified D

Skin by Lovely, a rapidly growing chain of medical aesthetic practices in California, Oregon, and Washington, suspected they were getting overcharged and underserved by their technology providers. Firefly stepped in to take the lead. The Challenge: As a small business 15 years ago, Skin by Lovely was sick of constantly being left stranded by big-name technology suppliers. It was impossible to get the ear of their providers when issues arose, and they could never be sure they